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FAQ

PRODUCT QUESTIONS
Where did you get the maps and are they accurate?
What type and size pins do I need? Where can I purchase the quilting pins?
Are the flag labels cut or do I need to cut them myself?
How do I assemble the pin flags?
How long does it take to assemble the pin flags?
Why do I need to use the flag poles and bases?
How much pin is exposed beneath the flag base for pinning?
How many sheets of foam do I need for a set of maps?
What are the benefits of using an Expanded Polystyrene sheet for pinning; as opposed to cork, foam board or Styrofoam?
How do I sort the pin flags?
How should I store the pin flags?
Will the maps and pin flags hold up to classroom use?
How should I store the maps?

SHIPPING QUESTIONS
How long does it take for an order to be filled?
What shipping methods are available?
How is the shipping cost calculated?

RETURN AND EXCHANGE QUESTIONS
What is your return policy?


Q: Where did you get the maps and are they accurate?
A: The original artwork for the pin maps was done by Kenneth Townsend and Ellen Kuzdro. They are archived in the Library of Congress, Geography and Map Division. The maps are hand-shaded, which sets them apart as an art form from digitally-shaded relief maps, commonly in use. I created the pin map set using current GIS data, which added layers of information and details. You can use them with confidence that they are not only beautiful works of art, but are up-to-date and geographically correct.
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Q: What type and size pins do I need? Where can I purchase the quilting pins?
A: The quilting pins are not included and are not available for purchase on pinitmaps.com. You need to purchase size 28: 1-3/4 inch straight quilting pins. The correct size of pin is important for the plastic flag poles and bases to fit properly. The Dritz quilting pins with the yellow plastic ball head work best and they are widely available. You can purchase them from amazon.com, Walmart or your local hobby store. The maps can be used with or without pins. Younger children will enjoy laying the labels on the map and using it as a play mat for their miniature animals.

Disclosure: Pin It! Maps LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
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Q: Are the flag labels cut or do I need to cut them myself?
A: The flag labels and national flags are cut and included in every map set, making them easy to assemble. They are professionally printed on heavy 14 pt. cardstock and UV coated, making them stiff and durable.
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Q: How do I assemble the pin flags?
A: This video on YouTube explains how to assemble the flags.  The pin flags are assembled in three easy steps. Before you begin, you need size 28: 1-3/4 inch straight quilting pins, which are not included. You will also need two sizes of transparent Scotch tape, 1/2 inch and 3/4 inch.
1. Using 1 inch of the Transparent Scotch tape, adhere the flag label to the tape half-way across the front of label. Lay the pin next to the label on the tape. Fold the tape over, so half of the tape is on top and half is on bottom.
2. Slide the clear plastic tube on the pin.
3. Place the silicon flag base on the foam sheet and push the pin through the silicon base. The straight pin easily pushes through the soft silicon, creating the hole in the center.
An instruction sheet with pictures is included with each map set.
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Q: How long does it take to assemble the pin flags?
A: The flags are quick and easy to assemble. The time varies per map, because they each have a different number of flags. The pin flags for Europe take about 2 hours to assemble and the pin flags for Central America can be done in 45 minutes. You can assemble the pin flags for the entire world set over one weekend.
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Q: Why do I need to use the flag poles and bases?
A: The flag pole is a plastic tube placed beneath the flag label. It will keep the pin from bending and the flag label from slipping down the pin when a child pushes on the flag. For each pin a soft silicon flag base is also provided. It holds the tube in place, makes the pin stand up straight on the map and stops the pin from poking through the foam sheet. Patent pending on pin flag utility and design.
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Q: How much of the pin is exposed beneath the flag base for pinning?
A: If you use size 28: 1-3/4 inch straight pins, you will have 5/16 inch of the pin exposed beneath the flag base. It is a little shorter than the shaft of a push pin.
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Q: How many sheets of foam do I need for a set of maps?
A: You only need one sheet of foam, unless you have children working on different maps at the same time. The plastic corner protectors hold the pin map in place while it is pinned. When you want to use a different map, simply slide off the four corner protectors and place the new map on the foam sheet.
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Q: What are the benefits of using an Expanded Polystyrene sheet for pinning; as opposed to cork, foam board or Styrofoam?
A: Expanded Polystyrene is the white molded foam you find in packaging, when you purchase a television or computer. It is light weight, sturdy, and resistant to cracking, denting and crushing. Most important, the pins poke into the foam easily and will stand up straight. It holds up to everyday use much better than Styrofoam. However, since it is rigid, it will break if bent or hit against a hard surface. Most foam board is paper covered and comes in sizes 1/8” and 3/16” thick, which is too thin and the pin will poke through it. The cork board is too dense, making it difficult for children to poke the pins into it. After testing many different map backboards, EPS foam worked best.
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Q: How do I sort the pin flags?
A: The continent name is printed on the back of every flag making them easy to sort. For example, the red pin-flag labeled “Mexico City” has “North America” printed in very small letters on the back.
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Q: How should I store the pin flags?
A: This video on YouTube explains how to store the Complete Set-World and Continents.  I recommend the IRIS® Photo and Craft Keeper. The 4” x 6” photo cases are the best size for the assembled pin flags. For the Complete Set - World & Continents you will need about 32 storage boxes and for the USA set/ US History maps you will need about 12 storage boxes.
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Q: Will the maps and pin flags hold up to classroom use?
A: The maps and pin flags are durable and specifically designed for classroom use. The maps are printed on 14 pt. cardstock, which is the thickness of a business card. Additionally, the maps are UV coated, which gives them a gloss finish that is resistant to ink marks. The plastic corner protectors will prevent the corners from bending and ripping. The name & country flags are also printed on heavy 14 pt. cardstock and UV coated. The flag poles and bases prevent the flag label from slipping off the pin.
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Q: How should I store the maps?
A: It is important to keep the maps flat and dry. A 20”x26” heavy-duty art portfolio is a great storage container for the maps.
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Q: How long does it take for an order to be filled?
A: Pin It! Maps, LLC makes it our top priority to ship your order as soon as possible. You can expect in-stock items to be shipped within 5-7 business days after your order is received. If the item is back-ordered, you will receive an email with an estimated ship date. We may need to ship the maps and flag labels in multiple boxes and they may arrive separately. Once shipped, the delivery time will depend on the shipping method you selected during checkout.
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Q: What shipping methods are available?
A: Shipments will be sent via USPS Priority Mail. Next Day and Express Delivery services are also available on most items. Please call 844-PIN-MAPS for charges.
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Q: How is the shipping cost calculated?
A: Shipping is calculated by the value of the order. Please refer to the chart below for exact amounts.

Order Subtotal $0.01-10.00 $10.01-25.00 $25.01-45.00 $45.01-65.00 $65.01-274 $274.01-500 $500.01-up
United States Standard Shipping $4.95 $6.95 $7.95 $8.95 $10.95 5% 5%
Canadian Standard Shipping $32.95 $37.95 $39.95 $39.95 $39.95 $42.95 10%
We have suspended taking orders outside of the United States and Canada until further notice. I apologize for the inconvenience.
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Q: What is your return policy?
A: We want you to be 100% satisfied with the pin map products. If the product arrives missing pieces or damaged, please contact us as soon as possible at 844-PIN-MAPS and we will replace the item or missing pieces.
You may return the item(s) within 30 days for any reason, as long as the merchandise is in its original condition. Return shipping cost and original shipping cost are the buyer’s expense. A refund will be issued for the amount paid to the original form of payment within 10 business days of receiving the merchandise back.
If your order was filled incorrectly by us, please accept our apologies and let us know, so we can fix the problem. Bottom line, we want you happy!
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